Telecommunicator Series

Description
The HITS 16-Hour Refresher course for telecommunicators has been developed to meet state-level training standards for public safety telecommunicators. This product provides state required training on critical skills and knowledge that telecommunicators must possess to maintain performance of their mission. The two CD set provides instruction on core training topics and presents focused instruction. The program utilizes embedded questions and scenario driven exercises throughout the course to provide remediation and feedback. You must complete the entire course before taking the final examination and you must achieve a score of 80% to pass. Once the examination is completed, a Record of Training document can be printed.

The HITS Telecommunicator Series™ 40-Hour Basic Training Course has been developed in response to the APCO Project 33 Training Standard and to fulfill industry requests for cost-effective standardized training readily available to a broad spectrum of dispatch, 911, or any public safety telecommunication personnel. This computer-based interactive training solution for telecommunicators presents 40 hours of standardized training on CD-ROM. Each of the eight Project 33 compliant modules teach core training topics recommended for telecommunicators nationwide.

This modular style of instruction presents major instructional elements in a logical format, which accommodates visual, auditory, and kinesthetic learning. Learning activities, practice exercises, and lesson quizzes provide student interaction, help the student with both personal and professional development, and provide simulations that help the student understand the expectations of professional emergency telecommunicators.

 

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